Contacting Brindley Volvo Wolverhampton
Tyre Search
Search by registration number
Search by tyre size
WOLVERHAMPTON VOLVO CAR TYRESBRINDLEY VOLVO WOLVERHAMPTON
WOLVERHAMPTON VOLVO CAR TYRESBRINDLEY VOLVO WOLVERHAMPTON
Codsall, Pendeford, Rakegate and Bilbrook, Wolverhampton, Telford, Walsall, Cannock, Stourbridge. Dudley,Perton, West Bromwich, Wednesbury, Lichfield, Penkridge, Stafford
Batteries, Brake Inspection, Brakes, Bulb Replacement, Catalytic Converter, Exhausts, Front and Rear Brake Pads and Disc Check, MOT, Servicing, TPMS (Tyre Pressure Monitoring Systems), Tyre Repair, Wheel Alignment
Worst customer service I have ever experienced. I purchased a car in May 2019 from Brindley and at the time had terrible problems with communications which were escalated to Volvo customer relations. I have had my car for 3 months and the ECU light came on. I arranged for it to have a code read to find out the problem, I was told it would take 20 minutes. After 40 minutes I still did not have my car back so asked at the service desk how long it would be. I was told that they were trying to find a courtesy car for me. I really had to prod and probe to get information about what was wrong, how long it would take etc. I then had to wait another 40 minutes for a courtesy car to be sorted out. I had a call to say that my car was repaired and was ready, it was agreed that they would bring the car back to me. I was home at the time I said I would be and sat waiting patiently and waited and waited and waited. I checked the Volvo on call app and the car had not even moved - this was at 7:30pm so I knew I was not getting my car back. I did not receive any calls to say that my car was not coming back or there was a problem. I am disappointed that a 3 month old car develops a fault like this, but the lack of communication has really upset me. I do not feel like Brindley Volvo respect me as a customer or respect my time. They certainly do not seem very good at communication whether it be the sales team or the service team. I would recommend going else where for a car and servicing, you won't spend all evening waiting for them to bring your car back then.
F
Just Collected car after 2 weeks being in for repair and although initially there was poor communication..... this improved massively.... the staff here always have a smile and are professional. glad to have my car back in one piece. If you are dropping your car of for repair here try asking how busy they are first and if they can repair within the timeframe you need it back.
F
i am the manager of a car dealer in Stockport who sold a car to a customer near Brindley Volvo. Our car was missing a locking wheel nut and we attempted to get this sorted at Lookers Volvo in Stockport, they were very unhelpful and did not help. We called Brindly and spoke with Sara Weston who was extremely helpul and arraged over the phone to sort the problem out direct with the customer. We have since had the work done at a brilliant price which we paid but i have nothing but praise for Sara and Brindley Volvo. It was a pleasure dealing with them. michael manager stockport car supermarket
F
Fantastic, unpressured knowledgeable staff. A delight in comparison to certain German brands. The vehicles are very nice too!
F
Great friendly service and really helpful organizing an extended test drive. Katie was especially helpful and great communication too.
FCookies on this website
We use cookies to ensure that we give you the best experience on our website. If you continue without changing your settings, we'll assume that you are happy to receive all cookies on this website. However, if you would like to, you can change your cookie settings at any time.
[Close]